General conditions

Reservation

Be advised that a request is not a booking. The reservation is binding only with our written confirmation.

 

Payments policies

You are pleased to deposit as a booking guarantee the 30% of the reservation value within the next 7 days after receiving this. The rest is payable on Check-out by Credit Card (no American Express) or cash.

 

Check-in / Check-out

Please be advised that the reception is not permanently occupied. Therefore we kindly ask you to communicate your time of arrival to arrange the handover of the apartment (between 14h30 and 20h). Check out is until 12 o clock.

 

Cancellations policies

Cancellation made earlier than 30 days before arrival: free of charge. Cancellation made between 29 and 8 days prior to arrival is charged with the 30 % of the reservations value, later cancellations with the 50% of the reservations value. This cancellations policies is not valid for bookings of more than 3 apartments in the same reservation.

 

Rooms capacity

The capacity of the apartments is limited to 2 adults, plus (on prior request) max. 2 children until 16 years age.

 

Cleaning service

The cleaning service of the apartments takes place every second day.

 

Pets

Pets are generally not allowed. Exceptions to this rule only by explicit permission.

 

Swimming Lake

Our swimming lake has no surveillance. Please be aware, that it´s the guests own responsibility to ensure their safety, in particular of those who don’t know how to swim, such as children.